Vision, Mission & Core Values

Dog & cat lying down
Dog in cage - paws up
Pup licking man
Dog & cat lying down

The Lost Dogs' Home aims to serve the community and enhance the welfare of dogs, cats and other animals.

Dog in cage - paws up

The Lost Dogs' Home fights for the rights, value and welfare of all animals.

Pup licking man

"All animals have unique intrinsic value and are capable of feeling and perception."

Vision Statement

“All companion animals have unique intrinsic value and are accepted as being capable of feeling and perception. As a consequence they must be responsibly owned and valued by their human counterparts.”

Mission Statement

“To serve the community and enhance the welfare of dogs, cats and other animals, in a quality environment, by alleviating animal suffering and reducing the number of lost, injured and unwanted animals.”

We will fulfill this mission by performing the following functions:

  • Providing optimal animal shelter services to:
    • facilitate the reunion of lost pets with their owners;
    • maximise pet adoptions;
    • provide animal management services for local and state government authorities;
    • offer quality veterinary services for stray animals and the pets of private clients and
    • manage the National Pet Register to maximise reunions between lost pets and their owners
  • Managing our financial resources effectively and with transparency such that we continue to be financially viable.
  • Fostering a safe, healthy and environmentally sustainable workplace for the public, our staff and the animals in our care.
  • Employing skilled staff and providing them with training opportunities and professional development to advance their skills and careers in an equal opportunity work environment
  • Promoting public awareness for The Lost Dogs’ Home, our Vision, Mission and Core Values
  • Managing The Home’s activities and strive for continuous improvement via the Home’s third-party accredited Quality Management System (ISO 9001:2000).
  • Providing a quality and professional service to all clients, customers and requests for services from the public
  • Educating the public in all aspects of responsible pet ownership
  • Providing strong advocacy for animal welfare policies, procedures, legislation and education in the community, at all levels of government and in the media.
  • Actively supporting campaigns and strategies for the humane management and welfare of the national pet population including compulsory de-sexing and microchipping for all pet cats and dogs.
  • Cooperating and liaising with like-minded animal welfare organizations
  • Fostering research into, and/or gather information relating to, matters affecting animal welfare, pet ownership, the efficacy of animal-related legislation and animal behaviour.
  • Referring any cases of alleged cruelty (reported to The Lost Dogs’ Home) to the appropriate authority or organization for evaluation and further action.

Core Values

  • To fight for the rights, value and welfare of animals
  • To promote responsible pet ownership and maintain a continuous campaign to educate the general public about their responsibilities towards the welfare of pet dogs and cats.
  • To employ staff who:
    • have a strong animal welfare ethic;
    • exhibit empathy to the animals in their care and
    • have an active desire to fulfill The Home’s Vision and Mission.
  • To be fair and ethical in all our dealings.